I can not say enough good things about this company. Carol is very compassionate and very helpful. I love the stuff I have ordered from her. I reached out to her when my dog died and asked about getting a custom faux stain glass piece made in his memory and she worked with me and gave me ideas of what could be done and the piece turned out so good. She also added a little key chain with my dogs face on it. I carry this everyday with me. When I reordered a cuff that my husband has wore everyday she recognized my reorder and reach out to say thank you and keeps in touch during the order and shipping process. I could not ask for better customer service. She is the sweetest person and has great craftsmanship. I highly recommend this company and will continue to support her.